The Information Commissioner’s Office (ICO) has criticised the Student Loans Company Limited after a series of data breaches involving customers’ records.

The business reported several incidents where information held about customers, including medical details and a psychological assessment, had been sent to the wrong people.

 

An ICO investigation found that not enough checks were carried out when documents were being scanned to add to customer accounts, and more sensitive documents actually received fewer checks.

Student Loan Company rapped after data breaches.